Shipping policy

SHIPPING POLICY

At gymhell, we are committed to delivering your order in a timely and reliable manner.

Order Processing

All orders are processed within 1 to 3 business days after payment confirmation. Orders are not processed on weekends or public holidays. You will receive a confirmation email once your order has been dispatched.

Shipping Methods and Delivery Times

We offer standard and express shipping options at checkout. Estimated delivery times are as follows: Europe 3 to 7 business days, United Kingdom 3 to 7 business days, United States 7 to 14 business days, Middle East 7 to 14 business days, Asia 10 to 21 business days. Delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. Free shipping may be available on qualifying orders as indicated on our website.

Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number. You can use this to monitor your shipment through the carrier's website.

International Shipping and Customs

gymhell ships internationally. For international orders, customs duties, import taxes, and fees may be applied by your country's customs authority. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at ingadz88@gmail.com or +371 26 568 199. We will work with the carrier to resolve the issue as quickly as possible.